Tip #5- Getting Feedback

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Tip #5- Getting Feedback

Reaching new customers or donors starts with understanding your current customers/donors. This will give you great insight into how to find more of them.

For example, how did most of your customers or donors find out about you? Did they hear about you from a friend? If so, then you may want to invest more time into encouraging them to refer your business. Use an online survey to get a good sense of which types of marketing are working best, and then focus on expanding your efforts there.

With Constant Contact’s online survey tool, you can turn your communications into conversations. To better segment your audience, you can even design a survey campaign through email and social media to get that valuable feedback for your business.

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